Business hour changes

Dan Hicks — Tue, 04 May 2021 19:57:15 +0000

Greeting from the HDHT team,

With the addition of newer equipment and the blessing of staying busy through the madness of the past year, we are changing out business hours to reflect better operations.

Starting the week of the 10th of May we will be switching to a 4-10 hour day shift, Monday – Thursday. This will allow us the needed time to conduct maintenance and audit functions associated with keeping our equipment and turn times reliable. The main area affected will be expedited services over the weekend. These can still happen but we ask for as much coordination as possible prior to the shutdown period.

We are looking forward to continuing to serve our customers and expanding our services.

Regards,

Dan Hicks

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Company Newsletter

Dan Hicks — Mon, 16 Dec 2019 19:51:25 +0000

We have been pretty busy this year! From what we gather most of our customers have been too.

One of the biggest challenges we have faced over the last 24 months, is keeping highly qualified employees. We went through a period of high turnover due to the high standard we have. With these issues we decided to do something radical and hire engineers as employees. It has worked out exceedingly well and we do expect some turnover but the training time to get an engineer up to speed verses less qualified personnel has been eye opening.

ISO 9001 Surveillance Inspection

HDHT continues to meet and exceed the standard by passing our surveillance audit for the fourth year with zero infractions. This is only through the diligence and exhausting effort of our employees and contractors that support our QMS program. We would also like to thank NSF for their professionalism and common sense approach to the QMS system.

Expansion

This year has also allowed us through most importantly, customer support, to add on a new/used internal quench furnace. The T-4 is still supported by Ipsen-Abar and will allow us the ability to keep delivery times at our standard which is still over 90% on time!!! It will also allow us the capability of a back up furnace to keep orders going while we perform preventative maintenance on the main IQ.

We look forward to supporting all our customers into the next year. Please email or call Alex Bloemen or Dan Hicks if you have any questions about your heat treating needs.

709 West 1st Street Bldg 5A Bay C

Ogden, Utah 84404

Call (801) 389-7033

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